FREQUENTLY ASKED QUESTIONS
Here to Help
HOW DO I KNOW THAT TANGENT TRACKING IS THE RIGHT SERVICE FOR ADDRESSING MY CLIENT'S TITLE ISSUE?
If you are a real estate professional, and the title to your client's property shows the need for a document, such as a Corrective Mortgage Discharge, Satisfaction, or Intervening Assignment, we are the right service for you. Curing title defects is our specialty. We've been working to clear title issues for over 20 years, and we are proud to deliver outstanding results, time and time again.
CAN TANGENT TRACKING HELP IF THE LENDER IS OUT OF BUSINESS?
Absolutely! Our research and investigation skills are the key to our success. In most cases of a defunct lender, we have the tools and resources to determine the current-day signer, saving you and your staff the time, trouble, and hassle that can famously come along with trying to resolve title defects.
CAN TANGENT TRACKING WORK ON OLDER MATTERS, TOO?
Yes! Whether relating to past or upcoming closings, we will be happy to help. Our bulk-request pricing deals may be the perfect choice if you happen to have several older files that still require curative documents to be obtained.
WHAT IS THE TIME FRAME FOR OBTAINING THE DOCUMENT I NEED?
Timeframes may vary, but our standard turnaround time is estimated at four to five weeks; however, for more time-sensitive matters, we offer a Rush processing option, which may be completed in as little as two weeks or less.
WHAT IF I JUST NEED A PAYOFF STATEMENT FOR AN OPEN LIEN?
Sometimes there is an open lien with an older or current bank, and the process for obtaining the payoff statement will be a tedious and time-consuming task. We can work on obtaining that payoff statement for you, so you and your team can focus on other aspects of the closing.
HOW DO I SUBMIT A REQUEST?
To initiate the process, kindly forward a description of the issue via email. We will review your request and get back to you with clear next steps.